PROGRAMME STRUCTURE
This ONE-YEAR PART-TIME programme will provide you with the necessary knowledge and essential skills you need to advance your career in tomorrow's environment.

TARGET
This programme is designed for prospective and practising administrative professionals.

PARTICIPANTS WILL LEARN

	Empower your front-line employees to be proactive champions to solve customer problems
	Use your time efficiently and set your priorities for maximum productivity
	Write with power to move people to action with to-the-point memos and instructions
	Capture attention, ensure understanding, gain acceptance and motivate action when making speeches and presentations
	Work with everyday financial data, terms and tools and deal effectively with company financial experts
	Exercise strict planning and control techniques needed to complete projects on schedule and within budget
	Choose the most effective alternative in resolving a problem.

COURSE CONTENT

	Decision-Making and Problem-Solving
	Understanding Motivation and Leadership
	Time Management
	Effectively Communicating with Difficult People
	Engineering Flexibility in the Face of Change
	Effective Writing, Public Speaking and Presentation Skills
	Project Management
	Career Development
	Fundamentals of Human Resources
	Fundamentals of Finance and Accounting

For further information please contact marketing@roytec.uwi.tt

Course Info

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Course Listing

136-138 Henry Street, Port Of Spain, Trinidad, W.I.
Phone: (868) 627-8553 | Fax: (868) 623-7338
e-mail: marketing@roytec.uwi.tt

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